Renewing payment for an event

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  1. Log in to the Raceduck platform.
  2. After logging in, you will be redirected to the dashboard, where you will see all your events. In the Events you are participating in section, find the event for which you want to renew payment.
  3. Click the icon to renew payment attempt.
  4. On the right side, you will see the payment panel - choose the option that suits you best. Accept the payment regulations. Then click Go to payment.
  5. Follow the instructions on the screen provided by the payment operator.
  6. After successful payment, you will be redirected to the Raceduck platform dashboard where a new payment status will appear: Payment completed. You will receive also confirmation email.
  7. In case of failed payment, you can repeat it once again.
Still having problems with payment? Contact us - use the chat icon in the corner of the page or send an email to: raceduck@raceduck.com.
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